nC
nolovey C

1 reviews | Active since Jun 2020

06 Oct 2021, 09:59

Sanlam is a *****

I found out there was I had a policy with sanlam that am trying to cancel, they have deducted R1010 from account with out my knowledge now they want me to file a ***** case that takes 3months. am really unhappy

not forgetting the request that I must send a proof of the policy number which I don't have and never received. All I want is my money back and I don't want to wait 90 days to get it.

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Replies (2)
Sanlam
Sanlam's reply06 Oct 2021, 10:05
Official
Dear Nolovey

We are to sorry to hear about your experience with us. Your matter was escalated to the responsible team for further handling. 

Kind regards,
Sanlam Client Relations
Sanlam
Sanlam's reply06 Oct 2021, 16:02
Official
Dear Nolovey

We were informed that our consultant called you and advised you of the way forward. 

Kind regards,
Sanlam Client Relations