BM
Boitumelo M

1 reviews | Active since Jun 2019

16 Oct 2024, 15:54

Sanlam is a ****

Sanlam is a ****. Please parents, when you leave policies for your children please be transparent with your kids because companies like Sanlam won't share that information with your kids when you are gone and your money will go down the drain. Choose your insurer wisely....let us not frastrate our kids.

0
Replies (7)
Sanlam
Sanlam's reply16 Oct 2024, 16:08
Official
Good afternoon Boitumelo

We are sorry to learn that you feel this way.

Please provide us with more information on what happened.

Regards
Sanlam Client Care
BM
Boitumelo M's update16 Oct 2024, 16:17
Reviewer Update
I was inquiring about the policies that my late mother has with Sanlam. Apparently I am not a beneficiary so they didn't want to disclose even though on her statements I see that Sanlam was deducting money on the 26th of every month.
BM
Boitumelo M's update16 Oct 2024, 16:19
Reviewer Update
Absa bank didn't give me the treatment that your people are giving me. They disclosed everything even the policy numbers to show that they are willing to pay me. They don't have anything to hide. But sanlam was very hostile
Sanlam
Sanlam's reply16 Oct 2024, 16:25
Official
Thank you for the information you have provided, Boitumelo.

Our sincere condolences with your loss.

We will be sending you a Private reply.

Regards
Sanlam Client Care
BM
Boitumelo M's update16 Oct 2024, 19:31
Reviewer Update
Her ID number is ***
Sanlam
Sanlam's reply17 Oct 2024, 06:38
Official
Thank you, Boitumelo.

We have escalated the matter.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply17 Oct 2024, 11:13
Official
Hello Boitumelo

We have received feedback that you have been contacted.

Regards
Sanlam Client Care