TM
Tshepo M

1 reviews | Active since Apr 2026

23 Apr 2026, 19:34

Sanlam is a ****

None existent customer care, yet they're never late to collect your money. Their call center will finish your airtime, for such a big institution there's no call back option. Their self help WhatsApp number is also useless. You send and email and no one replies to assist with your problem, you are always furnished with an automated reply.

0
Replies (2)
Sanlam
Sanlam's reply24 Apr 2026, 07:41
Official
Good day Tshepo 
 
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
 
Regards
 Sanlam Client Care
Sanlam
Sanlam's reply24 Apr 2026, 13:22
Official
This is to confirm that you were contacted via remail. Please respond to the email for further assistance.
  
Regards
Sanlam Client Care