SANLAM *******ion

My wife started to work at a new company, and was forced to take out a Sanlam Policy in the first week she started, even if she was not permanently employed yet. After 3 months she was let go. Currently, she is unemployed, and we are unable to cancel the Sanlam Policy. We keep phoning, and every time there are no notes on the system that she wants to cancel. We just want to cancel and not do a Sars audit, as she did not even pay tax as she was well under the income bracket for tax.