TT
Tshepang T

1 reviews | Active since May 2020

06 May 2020, 10:44

Sanlam insurance/policy

I have been trying to get help for my mother and when I call Sanlam non of their numbers goes through, though they are rendering service to our people, I really do not understand. Now my mother would like to cancel the policy with them.

0
Replies (4)
Sanlam
Sanlam's reply06 May 2020, 11:47
Official
Good day Tshepang

Due to the national lockdown we are not operating at full capacity yet and we are mindful that this might impact on your client experience.

Would you please provide us the product number of your mom.  Also provide some detail of your enquiry. We will make sure that it gets prioritise.

Regards
Client Relations 


TT
Tshepang T's update06 May 2020, 13:43
Reviewer Update
Good day

Is there an email I can use to send the required information to you?

Kindly advise.

Thank you
TT
Tshepang T's update06 May 2020, 14:40
Reviewer Update
Thank you so much.
Sanlam
Sanlam's reply06 May 2020, 15:10
Official
You are welcome, Tshepang.