TJ
Tanusta J

1 reviews | Active since Sept 2012

19 Jun 2025, 11:27

Sanlam *****ing

Before i take this up and bear in mind my cousinis Shamila Batohi and most of m fam are lawyers Im givin Sanlam a chance to return my brothers money. They have more thsn double charged his credit card and now theres no money left . What the hell do yourl think yourl are doing? This is blatant ******* yourl are *****ing and I want every1 to know . We have been doing business with yourl for over 40 years but wel close all accounts with yourl and proceed legally if the money is not returned

0
Replies (11)
Sanlam
Sanlam's reply19 Jun 2025, 11:33
Official
Good day T****ta

We apologise for your service experience and have requested the responsible department to look into the matter and contact you. 
 
Regards
Sanlam Client Care

Best regards,

TJ
Tanusta J's update19 Jun 2025, 12:03
Reviewer Update
This is not good enough , yourl realise yourl can be sued for this right? And seems to be alot of complaints about yourl taking money that does not belong to yourl so Sanlam yourl should be very worried about that
Sanlam
Sanlam's reply19 Jun 2025, 13:56
Official
Hello T****ta

We have relayed the message to Sanlam Money Saver Credit Card department for assistance.

Regards
Sanlam Client Care

Best regards,

Sanlam
Sanlam's reply19 Jun 2025, 14:11
Official
Hello again, T****ta

Please send us a private reply with the Account Holders or your brother details.
 
Kindly note that we will use the information you provide only to assist your brother with this matter.
 
Regards
Sanlam Client Care 

Best regards,

TJ
Tanusta J's update19 Jun 2025, 16:56
Reviewer Update
Hi his id is *** hes now at 70k his cell is he emailed yourl but no response thats y im messagin yourl
TJ
Tanusta J's update19 Jun 2025, 16:57
Reviewer Update
His name is Yeshnil Jainarain
Sanlam
Sanlam's reply19 Jun 2025, 17:09
Official
Please provide your brother's contact details.

Regards
Sanlam Client Care

Best regards,

TJ
Tanusta J's update19 Jun 2025, 17:58
Reviewer Update
Its  ***
Sanlam
Sanlam's reply19 Jun 2025, 18:06
Official
Thank you for the information. We have referred it to Sanlam Moneysaver to be in contact with your brother.

Regards
Sanlam Client Care 

Best regards,

TJ
Tanusta J's update20 Jun 2025, 10:21
Reviewer Update
Hi someone rep**** to his email but stil no one is saying anything about the missing debit order even tho he sent statement we no longer want to be clients if your dont fix this
Sanlam
Sanlam's reply23 Jun 2025, 09:16
Official
Good day T****ta

Kindly be advised, that the account holder was contacted and feedback provided via email. 

Regards
Sanlam Client Care

Best regards,