1 reviews | Active since Jun 2017

27 Dec 2020, 12:00

Sanlam Indie Poor Customer Care and service

I took a funeral policy with them five months ago. I didn't receive my policy documents, when i call contact them. They say it doesn't exist. But they have been taking my money. I have reversed the past two debit orders. Then i was contacted about the money but my documents are still not coming. I'm disappointed.

0
Replies (2)
Sanlam
Sanlam's reply28 Dec 2020, 09:19
Official
Hi, we would like to have a look at this for you, can you kindly provide me with a contact number or email address.
Sanlam
Sanlam's reply31 Dec 2020, 08:16
Official
Hi, please email us directly on *** and we will gladly resolve your query for you.