NM
Nelius M
1 reviews | Active since Jun 2013
14 Aug 2019, 13:35
Sanlam Indie is bad
I took out life insurance, after I received the policy documents I saw that I mistakenly submitted that I am a female. After several attempts to make contact with them they still haven’t reply . I want to cancel everything. I can’t work with a company that don’t have a help line. I have send a lot of mails . This seems like a **** .
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
14 Aug 2019, 15:42Hi Nelius,
We're sorry to hear about your frustration and we'll give you a call very soon.
While we do not have an incoming phone line, we use email, social media and live chat to help our customers, and soon our customer dashboard will enable you to make changes to your policies yourself.
We're sorry to hear about your frustration and we'll give you a call very soon.
While we do not have an incoming phone line, we use email, social media and live chat to help our customers, and soon our customer dashboard will enable you to make changes to your policies yourself.
Sanlam's reply14 Aug 2019, 15:42
Official
Hi Nelius,
We're sorry to hear about your frustration and we'll give you a call very soon.
While we do not have an incoming phone line, we use email, social media and live chat to help our customers, and soon our customer dashboard will enable you to make changes to your policies yourself.
We're sorry to hear about your frustration and we'll give you a call very soon.
While we do not have an incoming phone line, we use email, social media and live chat to help our customers, and soon our customer dashboard will enable you to make changes to your policies yourself.
Sanlam's replyOfficial
29 Aug 2019, 14:37Hi Nompumelelo,
We're sorry to hear about your experience with Sanlam Indie. We're looking into this and we'll give you a call very soon.
If you have a moment, please check your email inbox for a recent email we sent regarding your policy.
All the best,
Team Sanlam Indie
We're sorry to hear about your experience with Sanlam Indie. We're looking into this and we'll give you a call very soon.
If you have a moment, please check your email inbox for a recent email we sent regarding your policy.
All the best,
Team Sanlam Indie
Sanlam's reply29 Aug 2019, 14:37
Official
Hi Nompumelelo,
We're sorry to hear about your experience with Sanlam Indie. We're looking into this and we'll give you a call very soon.
If you have a moment, please check your email inbox for a recent email we sent regarding your policy.
All the best,
Team Sanlam Indie
We're sorry to hear about your experience with Sanlam Indie. We're looking into this and we'll give you a call very soon.
If you have a moment, please check your email inbox for a recent email we sent regarding your policy.
All the best,
Team Sanlam Indie