KM
Kwena M

1 reviews | Active since Jan 2023

18 Jul 2023, 11:46

SANLAM INDIE - BE READY FOR THE FUTURE

Yoooooooh, bliss I tell you. To cut to the chase, I had a misunderstanding with SANLAM INDIE after I requested a debit order change. My account was debited on an incorrect date and as a result, there was insufficient funds to cover their debit order. Furious and about to kill the whole team as that affected my other debit orders, Siyo and the team did their magic. Siyo was really patient and listened to me throughout the conversation. He apologized for their error and I was refunded the debited amount after the correct debit went off my account, to make up for the inconvenience. Basically, my mother is covered for free for this month. Big Up to Siyo and the team.

0
Replies (1)
Sanlam
Sanlam's reply18 Jul 2023, 11:55
Official
Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with our service.