ZJ
Zayaan J

1 reviews | Active since Feb 2019

15 Sept 2020, 21:18

Sanlam Indie BAD CUSTOMER SERVICE!!

Sanlam Indie and the Sanlam group as a whole provide poor Customer service and communication skills.

Sanlam Indie charged myself and my husband almost more than double for our premiums.

I am going to close the Sanlam Indie account because I have queries this and received no feedback back other than an email confirming the call.

Utterly disgusted. The most dishonest and u professional insurance company you would ever be involved with.

0
Replies (1)
Sanlam
Sanlam's reply16 Sept 2020, 10:15
Official
Hi Zayaan

I am sorry to hear about your experience, it's definitely not what we aim to deliver.

I will investigate the matter and make contact with you to provide feedback.

Regards
Naz I Sanlam Indie