SN
Siya N
1 reviews | Active since Nov 2017
01 Sept 2020, 15:59
Sanlam ignoring my emails about a claim I made.
I contacted the lady who help me with my claim. Trying to get clarity on the claim. My emails are parked no reply.
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
01 Sept 2020, 16:23Good day Siya N
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind Regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind Regards
Sanlam Client Relations
Sanlam's reply01 Sept 2020, 16:23
Official
Good day Siya N
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind Regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind Regards
Sanlam Client Relations
Sanlam's replyOfficial
02 Sept 2020, 11:09Dear Siya
Can you please provide your ID or policy number for us to investigate further.
We await your reply.
Kind regards
Client Relations
Can you please provide your ID or policy number for us to investigate further.
We await your reply.
Kind regards
Client Relations
Sanlam's reply02 Sept 2020, 11:09
Official
Dear Siya
Can you please provide your ID or policy number for us to investigate further.
We await your reply.
Kind regards
Client Relations
Can you please provide your ID or policy number for us to investigate further.
We await your reply.
Kind regards
Client Relations
Sanlam's replyOfficial
03 Sept 2020, 14:22Dear Siya
One of the consultants tried to make contact with you, but was unable to.
Can you please provide an alternative number and the ID number of the decease person for urgent handling.
We await your response.
Kind regards
Client Relations
One of the consultants tried to make contact with you, but was unable to.
Can you please provide an alternative number and the ID number of the decease person for urgent handling.
We await your response.
Kind regards
Client Relations
Sanlam's reply03 Sept 2020, 14:22
Official
Dear Siya
One of the consultants tried to make contact with you, but was unable to.
Can you please provide an alternative number and the ID number of the decease person for urgent handling.
We await your response.
Kind regards
Client Relations
One of the consultants tried to make contact with you, but was unable to.
Can you please provide an alternative number and the ID number of the decease person for urgent handling.
We await your response.
Kind regards
Client Relations
Sanlam's replyOfficial
04 Sept 2020, 08:28Dear Siya
Thank you for your reply.
A consultant will call you shortly to resolve your complaint.
Kind regards
Client Relations
Thank you for your reply.
A consultant will call you shortly to resolve your complaint.
Kind regards
Client Relations
Sanlam's reply04 Sept 2020, 08:28
Official
Dear Siya
Thank you for your reply.
A consultant will call you shortly to resolve your complaint.
Kind regards
Client Relations
Thank you for your reply.
A consultant will call you shortly to resolve your complaint.
Kind regards
Client Relations
Sanlam's replyOfficial
04 Sept 2020, 13:08Dear Siya
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Sanlam's reply04 Sept 2020, 13:08
Official
Dear Siya
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations