CH
Clayton H
1 reviews | Active since Oct 2013
14 Mar 2021, 12:19
Sanlam icover / sky ******
Bunch of ******! Stay away! They are one of the few providers who have refused to make any concessions for COVID 19 caused deaths, have the longest waiting period and not even the cheapest as they claim is the reason.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
14 Mar 2021, 12:21Dear Clayton
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply14 Mar 2021, 12:21
Official
Dear Clayton
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
16 Mar 2021, 10:47Dear Clayton
We were informed that a consultant has contacted you to discuss the matter further. If you have any further enquiries, please feel free to contact the consultant directly.
RegardsSanlam Client Relations
We were informed that a consultant has contacted you to discuss the matter further. If you have any further enquiries, please feel free to contact the consultant directly.
RegardsSanlam Client Relations
Sanlam's reply16 Mar 2021, 10:47
Official
Dear Clayton
We were informed that a consultant has contacted you to discuss the matter further. If you have any further enquiries, please feel free to contact the consultant directly.
RegardsSanlam Client Relations
We were informed that a consultant has contacted you to discuss the matter further. If you have any further enquiries, please feel free to contact the consultant directly.
RegardsSanlam Client Relations
CH
Clayton H's updateReviewer Update
12 May 2021, 06:14Still awaiting my refund almost 2 months later when you kept debiting my account after cancellation and your complaints/escalation department does not even respond.
CH
Clayton H's update12 May 2021, 06:14
Reviewer Update
Still awaiting my refund almost 2 months later when you kept debiting my account after cancellation and your complaints/escalation department does not even respond.
Sanlam's replyOfficial
12 May 2021, 08:14Dear Clayton
We have forwarded your matter to the relevant department. One of our consultants will be in touch with you shortly.
Kind regards,
Sanlam Client Relations
We have forwarded your matter to the relevant department. One of our consultants will be in touch with you shortly.
Kind regards,
Sanlam Client Relations
Sanlam's reply12 May 2021, 08:14
Official
Dear Clayton
We have forwarded your matter to the relevant department. One of our consultants will be in touch with you shortly.
Kind regards,
Sanlam Client Relations
We have forwarded your matter to the relevant department. One of our consultants will be in touch with you shortly.
Kind regards,
Sanlam Client Relations