Sanlam ICover funeral plan misleading clients

Good day to whom it may concern

I received a message on my phone to notify me my policy coming to an end. Yesterday i phone and received the shocking news that all monies paid in for the 10 years will fall away next month.

I took out the funeral policy 10years ago to ensure that I am covered should anything happen to me. Every month I paid my R64.95and not aware that I was paying for something that i don't even benefit at the end.

WHO and how can any one determine when one should die. how was I suppose to die to benefit this policy.

A total of R7794.00 was paid in over the 10 years and since 60 years of age R64.95 was taken from my pension to keep my funeral policy in good standing order. As a pensioner I feel this is a ******* as I could taken out something else should i have known. No agency is taking on people at my age of 69 now.

Please I feel this is misleading as so many other people that took out the policy should be made aware of this, no one explain the finer details when you take out a policy. And I bet so many is also depending on this policy should they die

I beg of you to consider some refund to me to start something that's going to cost my so much more --would iI be able to afford another policy I don't know

Thanking you in advance