Sanlam / Howler.co.za

Item: Sanlam
Rating: 1
Author: Christo T

Sanlam's reputation is being impacted by the service organisation responsible for registration for the Sanlam Marathon. I have been trying to register my daughter (after paying) for the Peace Run. Their systems are not userfriendly and it keeps giving a technical error. The Howler.co.za team insists that I can only e-mail my questions, and after 26 responses they keep asking the same questions. I am now giving up on this.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

01 Feb 2026, 09:42

Good day, Christo

We are sorry to learn of your negative experience and have arranged for assistance from the responsible team.

Regards
Sanlam Client Care

Sanlam's reply01 Feb 2026, 09:42

Official

Good day, Christo

We are sorry to learn of your negative experience and have arranged for assistance from the responsible team.

Regards
Sanlam Client Care

Sanlam's replyOfficial

03 Feb 2026, 14:20

Good day, Christo

This is to confirm that you have been contacted and assisted.

Regards
Sanlam Client Care

Sanlam's reply03 Feb 2026, 14:20

Official

Good day, Christo

This is to confirm that you have been contacted and assisted.

Regards
Sanlam Client Care

Christo T's updateReviewer Update

04 Feb 2026, 06:41

Thank you very much Sanlam - the service provider has contacted me. Appreciate the quick response from your side! Rating is now 5 star!

Christo T's update04 Feb 2026, 06:41

Reviewer Update

Thank you very much Sanlam - the service provider has contacted me. Appreciate the quick response from your side! Rating is now 5 star!