GM
Goitsemang M
1 reviews | Active since Mar 2018
01 Aug 2025, 01:21
Sanlam horribly deducting for cancelled policies....
Not Sanlam horribly continuing to deduct my hard earned money after cancelling the policies with them. I was surprised why they don't even entertain the idea of cancellation. But what does one do if the policies seem to be under danger?
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Replies (3)GM
Goitsemang M's updateReviewer Update
01 Aug 2025, 02:16It all seems like the only thing that matter the most and that Sanlam is very quick to do is DEDUCT THE MONEY
Other issues they will take decades to entertain or adress. This is what I hate about Sanlam honestly.The only time the matter is being addressed or touched(because most of the time no solution) is when I come to this platform. But when it's month end they never fail to deduct including now after I have cancelled the policy and also requested to be called to adjust other policies.
It is very unfair
Other issues they will take decades to entertain or adress. This is what I hate about Sanlam honestly.The only time the matter is being addressed or touched(because most of the time no solution) is when I come to this platform. But when it's month end they never fail to deduct including now after I have cancelled the policy and also requested to be called to adjust other policies.
It is very unfair
GM
Goitsemang M's update01 Aug 2025, 02:16
Reviewer Update
It all seems like the only thing that matter the most and that Sanlam is very quick to do is DEDUCT THE MONEY
Other issues they will take decades to entertain or adress. This is what I hate about Sanlam honestly.The only time the matter is being addressed or touched(because most of the time no solution) is when I come to this platform. But when it's month end they never fail to deduct including now after I have cancelled the policy and also requested to be called to adjust other policies.
It is very unfair
Other issues they will take decades to entertain or adress. This is what I hate about Sanlam honestly.The only time the matter is being addressed or touched(because most of the time no solution) is when I come to this platform. But when it's month end they never fail to deduct including now after I have cancelled the policy and also requested to be called to adjust other policies.
It is very unfair
Sanlam's replyOfficial
01 Aug 2025, 07:46Good day Goitsemang
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's reply01 Aug 2025, 07:46
Official
Good day Goitsemang
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
01 Aug 2025, 11:24Hello Goitsemang
We have received feedback that Sanlam Life has contacted you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Life has contacted you.
Regards
Sanlam Client Care
Sanlam's reply01 Aug 2025, 11:24
Official
Hello Goitsemang
We have received feedback that Sanlam Life has contacted you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Life has contacted you.
Regards
Sanlam Client Care