Sanlam has ignored me for four months now-Provident fund delayed

Sanlam Has Ignored Me for 4+ Months – I’m Done Being Patient!

I app**** for my provident fund on 7 January 2025, and after more than FOUR MONTHS, Sanlam still hasn’t paid me. I’ve sent every required document, confirmed multiple times that I want the maximum payout, and followed up through emails, calls, WhatsApp, and even walked into their offices. I’ve dealt with HR (Ernest Ntaba), Marcel Moodley, and Itumeleng — all have either misled me, ignored me, or made empty promises.

I gave them final warnings, requested responses within 24 hours, and they STILL have not bothered to reply. Their silence shows pure disregard for their clients and a complete lack of accountability.

Let this be a final public notice:

I am now opening a case with the Pension Funds Adjudicator. I am reporting Sanlam to the FSCA and the Ombudsman for Long-Term Insurance. I am preparing to go to the media, share this experience on all social platforms, and publish recordings and email evidence showing how Sanlam has been misleading and dishonest. I am done being patient. I will expose this until I get what I am rightfully owed. This is not just bad service — this is financial abuse and deliberate delay tactics. You are messing with people’s livelihoods, and it’s shameful.

Sanlam, you have one last chance to do the right thing before this becomes a national issue.