ZCMM
Zilungile Carol Mygirl Memela

1 reviews | Active since Apr 2021

09 Jan 2025, 12:05

Sanlam has failed me for more than 4 months

Sanlam has failed me for more than 4 months. I've asked them of how many days I've used for my both hospital covers but there is no response Kind regards Thandazile Bendane Good day Kindly note that I tried my best getting information from the claims department with no success. Kindly note that you have an option to send through your complaint to ***. Policy sg***1 and the other one

0
Replies (2)
Sanlam
Sanlam's reply09 Jan 2025, 12:52
Official
Good day

We are sorry to learn of your poor service experience and have escalated the matter to Sanlam Sky for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply09 Jan 2025, 16:47
Official
Good day Zilungile

We have received feedback that Sanlam SKY has sent you an email to acknowledge your complaint.  They will be assisting you further.

Regards
Sanlam Client Care