SANLAM GUARDIAN TRUST- DECLINED SCHOOL UNIFORM

Im just so gatvol with sanlam guardian trust. The run arounds and treating us like trash. They refuse to pay for my daughter's school uniform , she's been going to school with same uniform for 2 years, they want her to go for another year and another, when I was told the school uniform request is declined, I asked the reason and was asked is the child changing school? Now, if she is not changing school , she must go to school with the same uniform for 5 years? I've asked for statement on that account and they wont send me one....I don't know why won't they...If you think you gonna leave your money with Sanlam guardian funds when you die, please think again, because WoW!! Now, Sanlam, please tell me if your kids go to school, high school, with worn out shirts and pants, same things for 3 years , 5 years? or its because mIne is an ORPHAN