Sanlam Glacier Policy

Sanlam stop looking for the easy way out , when u know u have based your decision for a claim for Sarcoidosis on impairment .

Can Sanlam give me an explanation as to y in all its adverts it claims to pay out on diagnosis of a dread disease and then assesses a dread disease claim on degree of impairment . The claim was declined due to my wife not meeting the more than 35 % impairment criteria. This claim should have been assessed on a diagnosis basis as advertised as when the policy was sold to us. Sanlam is quick to respond that Sanlam as well as the Ombudsmans office has closed its files in this matter but neither have dealt with my query on the incorrect claims assessment criteria.

I am determined to challenge Sanlams incorrect claim assessment in court. For a corporate organization to advertise that dread disease claims are paid out on diagnosis of a disease and then use impairment as a criteria is unfair to say the least.

I will not be silenced when I know that Sanlam did not treat me fairly