KP
Keshen P
1 reviews | Active since Jun 2023
15 Jul 2025, 23:56
Sanlam gap is a ****!!! No claim payouts
I'm absolutely disappointed, a big name SANLAM with such poor service... I'm trying for many many weeks to get paid out from my sanlam gap cover claim... Sanlam just ignores my emails, when I call they always say it's some document that's missing I managed to get all docu and submitted but still no response and it's gone to a point where I feel like SANLAN IS A ****!!!!... The lady I spoke to last said I will get paid out 2 weeks ago and still nothing... Now because of sanlam I am getting handed over by the Dr and hospital...
Very poor!
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
16 Jul 2025, 07:26Good morning Keshen
We apologise for your poor service experience.
Please send us your ID number, via private reply.
On receipt of it, we will arrange for assistance from the responsible team.
Be assured that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
We apologise for your poor service experience.
Please send us your ID number, via private reply.
On receipt of it, we will arrange for assistance from the responsible team.
Be assured that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
Sanlam's reply16 Jul 2025, 07:26
Official
Good morning Keshen
We apologise for your poor service experience.
Please send us your ID number, via private reply.
On receipt of it, we will arrange for assistance from the responsible team.
Be assured that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
We apologise for your poor service experience.
Please send us your ID number, via private reply.
On receipt of it, we will arrange for assistance from the responsible team.
Be assured that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
KP
Keshen P's updateReviewer Update
21 Jul 2025, 20:32They said same thing weeks ago with nothing been done ... really disappointing... they said they escalated the matter but nothing is getting finalized
KP
Keshen P's update21 Jul 2025, 20:32
Reviewer Update
They said same thing weeks ago with nothing been done ... really disappointing... they said they escalated the matter but nothing is getting finalized