KP
Kerry P
1 reviews | Active since Jul 2019
25 Jul 2019, 10:16
Sanlam Gap Cover worst service
Sanlam gap cover has the worst service. Nobody ever gets back to you. My claim has been approved but no payment received. I have called every day since 19th July and get promised every day that someone will call me back by lunch time and nobody ever does. I got promised the manager would call me back yesterday and no call from Isaac or Dorcas the manager. All i want is my payment so i can settle with the hospital.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
25 Jul 2019, 12:08Dear Kerry
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Regards
Client Relations
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Regards
Client Relations
Sanlam's reply25 Jul 2019, 12:08
Official
Dear Kerry
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Regards
Client Relations
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Regards
Client Relations
Sanlam's replyOfficial
25 Jul 2019, 14:54Good day
A consultant has tried to contact you.
Further attempts will be made throughout the day to discuss this with you.
Regards
Client Relations
A consultant has tried to contact you.
Further attempts will be made throughout the day to discuss this with you.
Regards
Client Relations
Sanlam's reply25 Jul 2019, 14:54
Official
Good day
A consultant has tried to contact you.
Further attempts will be made throughout the day to discuss this with you.
Regards
Client Relations
A consultant has tried to contact you.
Further attempts will be made throughout the day to discuss this with you.
Regards
Client Relations
Sanlam's replyOfficial
29 Jul 2019, 08:34Dear Kerry
GAP cover has tried to make telephonic contact with you on Friday.
An e-mail was also sent to try and resolve the matter.
Regards
Client Relations
GAP cover has tried to make telephonic contact with you on Friday.
An e-mail was also sent to try and resolve the matter.
Regards
Client Relations
Sanlam's reply29 Jul 2019, 08:34
Official
Dear Kerry
GAP cover has tried to make telephonic contact with you on Friday.
An e-mail was also sent to try and resolve the matter.
Regards
Client Relations
GAP cover has tried to make telephonic contact with you on Friday.
An e-mail was also sent to try and resolve the matter.
Regards
Client Relations
Sanlam's replyOfficial
01 Aug 2019, 10:02Dear Kerry
We received notice that the matter has been resolved.
Regards
Client Relations
We received notice that the matter has been resolved.
Regards
Client Relations
Sanlam's reply01 Aug 2019, 10:02
Official
Dear Kerry
We received notice that the matter has been resolved.
Regards
Client Relations
We received notice that the matter has been resolved.
Regards
Client Relations