JG
Jacques G
1 reviews | Active since Mar 2016
22 Jun 2025, 17:36
SANLAM GAP COVER WORST GAP COVER - STAY AWAY
SANLAM GAP COVER IS UNBELIEVABLE.......LIE AFTER LIE I received confirmation that my claim was finalised and payment would be made on Friday.........wishful thinking.......no payment..........it's been 3 weeks since my claim, so much for 7 - 10 working days. PLEASE PAY MY CLAIM.......I EXPECT PAYMENT BY TUESDAY LATEST OTHERWISE I'M SENDING MY OFFICIAL COMPLAINT TO THE OMBUDSMAN. ENOUGH IS ENOUGH
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Sanlam's replyOfficial
23 Jun 2025, 07:42Good day Jacques
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action.
Regards
Sanlam Client Care
Sanlam's reply23 Jun 2025, 07:42
Official
Good day Jacques
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action.
Regards
Sanlam Client Care