SANLAM GAP COVER - WORST GAP COVER EVER - STAY AWAY - ENOUGH IS ENOUGH

Extremely Disappointed with Sanlam Gap Cover

I submitted a claim over three weeks ago, and it is still pending a final decision and payment. Despite numerous follow-ups, all I’ve received are empty promises and no action. Every time I contact Sanlam, I’m told it’s being “attended to” — yet there is no resolution, no feedback, and no urgency.

This level of service is unacceptable, especially when it comes to something as important as medical cover. If this matter is not finalized by close of business today(Tuesday), I will have no choice but to escalate it to all social media platforms and report Sanlam Gap Cover to the Ombudsman.

I expected far better from a company of Sanlam’s reputation — this experience has been beyond frustrating.