DC
Deidre C

1 reviews | Active since Nov 2018

13 May 2025, 09:16

SANLAM GAP COVER Ref WI:***

I continue to struggle to get my GAP Cover paid from Sanlam. I have spoken to Lucia, a Custom Service person(not have her name) a Nicky Pietersen and Elmarie Fourie in the CEO's office - Paul Hanratty. No help - they tell me of emails and calls they made - none of it true. Still waiting for my GAP Cover - not much hope if the feedback from the CEO's office is to go by - believe the lies their team told them. I give up - keep the GAP Cover SANLAM - I am moving my business elsewhere

0
Replies (2)
Sanlam
Sanlam's reply13 May 2025, 09:23
Official
Good day Deidre   
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Gapcover.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply13 May 2025, 11:11
Official
Good day Deidre

This is to confirm that feedback has been provided to you. 
 Regards
 Sanlam Client Care