SA
Shoereena A
1 reviews | Active since Apr 2017
18 Mar 2025, 11:35
Sanlam GAP Cover.. really not their for the customers
hi there, i have Sanlam Gap cover and i have been trying over 3 weeks to submit a claim, i called e-mailed no response, i received a call from Kaello, which explained they stopped administering claim this year and Sanlam now do their own claim as from 2025... they were quick to get bussiness but they customer service is SOOO Badd!! can someone please get back to me!!
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
18 Mar 2025, 11:38Good morning Shoereena
We are sorry to hear about your poor service experience and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to hear about your poor service experience and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's reply18 Mar 2025, 11:38
Official
Good morning Shoereena
We are sorry to hear about your poor service experience and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to hear about your poor service experience and have arranged for assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's replyOfficial
18 Mar 2025, 13:15Hello Shoereena
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
Sanlam's reply18 Mar 2025, 13:15
Official
Hello Shoereena
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
22 Apr 2025, 14:58Good afternoon Shoereena
We are sorry to learn that this matter has still not been finalised and have reached out to the responsible team for assistance.
Regards
Sanlam Client Care
We are sorry to learn that this matter has still not been finalised and have reached out to the responsible team for assistance.
Regards
Sanlam Client Care
Sanlam's reply22 Apr 2025, 14:58
Official
Good afternoon Shoereena
We are sorry to learn that this matter has still not been finalised and have reached out to the responsible team for assistance.
Regards
Sanlam Client Care
We are sorry to learn that this matter has still not been finalised and have reached out to the responsible team for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
23 Apr 2025, 09:11We have received feedback that Sanlam Gap cover has been in touch with you via email and that you have been assisted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply23 Apr 2025, 09:11
Official
We have received feedback that Sanlam Gap cover has been in touch with you via email and that you have been assisted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 May 2025, 11:03Good day Shoereena
This is to confirm that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
Sanlam's reply07 May 2025, 11:03
Official
Good day Shoereena
This is to confirm that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care