ST
Shaun T
1 reviews | Active since Jun 2014
24 Jul 2019, 11:30
Sanlam Gap Cover - No Service or Feedback!!
We sent claims to Sanlam GAP Cover 3 weeks ago, and numerous emails since and even called them, and still to date no response or feedback or anything. Our previous experience with them was just as pathetic as it took them an extremely long time to address any claims which put us in a very bad light with medical providers. Even to the point where they wanted to blacklist us. The service is basically non-existent at Sanlam Gap Cover!!
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Replies (2)
Sanlam's replyOfficial
24 Jul 2019, 11:50Dear Shaun
We acknowledge receipt of your complaint.
The matter will be referred to the correct department for urgent handling.
Regards
Client relations
We acknowledge receipt of your complaint.
The matter will be referred to the correct department for urgent handling.
Regards
Client relations
Sanlam's reply24 Jul 2019, 11:50
Official
Dear Shaun
We acknowledge receipt of your complaint.
The matter will be referred to the correct department for urgent handling.
Regards
Client relations
We acknowledge receipt of your complaint.
The matter will be referred to the correct department for urgent handling.
Regards
Client relations
Sanlam's replyOfficial
25 Jul 2019, 12:06Dear Shaun
We confirm that contact was made with you and the matter resolved.
Regards
Client Relations
We confirm that contact was made with you and the matter resolved.
Regards
Client Relations
Sanlam's reply25 Jul 2019, 12:06
Official
Dear Shaun
We confirm that contact was made with you and the matter resolved.
Regards
Client Relations
We confirm that contact was made with you and the matter resolved.
Regards
Client Relations