HP
Hilde P
1 reviews | Active since Aug 2019
23 Mar 2025, 19:27
Sanlam gap cover, no communication
I am highly frustrated with Sanlam gap cover. I submitted a claim about 6 weeks ago and I am still waiting for feedback. I have followed up per email and telephonically but getting no response. I would not recommend Sanlam gap cover to anyone because of the terrible turnaround time and no communication with clients.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
24 Mar 2025, 07:32Good day Hilde
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Gapcover.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Gapcover.
Regards
Sanlam Client Care
Sanlam's reply24 Mar 2025, 07:32
Official
Good day Hilde
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Gapcover.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Gapcover.
Regards
Sanlam Client Care
Sanlam's replyOfficial
24 Mar 2025, 09:34This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply24 Mar 2025, 09:34
Official
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care