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David E

1 reviews | Active since Jul 2015

01 Sept 2023, 07:47

SANLAM GAP COVER

I have medical aid and Gap Cover. Over the past two years my wife and I had 5 operations where medical aid did not cover everything (LA Health).

I encourage people to get Gap Cover from Sanlam as they were very professional in dealing with all the claims submitted by me. They covered all the claims that medical aid did not pay. There was one particular account that Vincent Palloti Hospital sent to me over a year ago which was not covere by medical aid. This was no fault of mine and in terms of Sanlams claim policy, it was over the prescribed time for claiming. Sanlam Gap Cover paid that amount of R 5610 over to me and I paid it over to the hospital.

Well done to Sanlam for understanding and paying that amount which was over the prescribed claiming time. I encourage people to go with Sanlam when getting g Gap Cover

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Replies (1)
Sanlam
Sanlam's reply01 Sept 2023, 08:06
Official
Good day  David

Thank you very much for taking the time to notify us of your great experience. We will ensure the necessary recognition is passed on to the relevant team. 

Regards
Sanlam Client Care