JW
Jade W
1 reviews | Active since Jul 2025
08 Jul 2025, 11:10
Sanlam Gap Cover
Sanlam Gap Cover - Service -100/10. My claim was submitted on the 28/05/2025. Did not call to follow up since I was within TAT of 10 working days. Kindly explain why it is the 08/07 and still no feedback? Countless number of calls, multiple escalations, multiple references and STILL NOTHING. No feedback.
As one of the biggest insures in AFRICA. Your service is putrid!
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Replies (2)
Sanlam's replyOfficial
08 Jul 2025, 11:14Good day Jade
We apologise for your service experience and have requested the responsible department to look into the matter and assist you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the responsible department to look into the matter and assist you.
Regards
Sanlam Client Care
Sanlam's reply08 Jul 2025, 11:14
Official
Good day Jade
We apologise for your service experience and have requested the responsible department to look into the matter and assist you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the responsible department to look into the matter and assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
15 Jul 2025, 18:23Good evening, Jade
We have received feedback that Sanlam Gapcover has been in contact with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Gapcover has been in contact with you.
Regards
Sanlam Client Care
Sanlam's reply15 Jul 2025, 18:23
Official
Good evening, Jade
We have received feedback that Sanlam Gapcover has been in contact with you.
Regards
Sanlam Client Care
We have received feedback that Sanlam Gapcover has been in contact with you.
Regards
Sanlam Client Care