NM
Nobuhle M
1 reviews | Active since Oct 2020
12 Oct 2020, 18:04
Sanlam Gap cover claim
I am shocked by how difficult it has been to claim back money i had to pay for my delivery in hospital, I sent my claim on the 2nd of October I didn't receive any reference number nothing. Everytime i call its a different story. Today I spoke to a guy name Isaac who was eager to assist me He asked me to send the documents to him so he can send for processing I was surprised that my claim is only being sent for processing today???!! And still I haven't received any feedback or reference number in regards to my claim, I need feedback in regards to my claim urgently Very angry. Policy number: ***
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Replies (2)
Sanlam's replyOfficial
12 Oct 2020, 18:06Dear Nobuhle
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
Sanlam's reply12 Oct 2020, 18:06
Official
Dear Nobuhle
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to investigate.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
13 Oct 2020, 08:12Dear Nobuhle
Kindly provide your ID number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Kindly provide your ID number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply13 Oct 2020, 08:12
Official
Dear Nobuhle
Kindly provide your ID number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Kindly provide your ID number in the private field for further investigation.
Kind regards,
Sanlam Client Relations