MR
Mary-Ann Roasouw

1 reviews | Active since May 2019

01 May 2019, 20:17

Sanlam Gap Cover a BIG NO NO!!!!

Don't ever get Gap cover from Sanlam. They fast to deduct there monthly installments. But once you need to claim they can't assist you. They say 5-7 workings days to complete a claim. Bull ****!!! It's been a month to date and with a lot of emails and phone calls with no avail. And once you want to cancel your policy and request a refund they quickly to phone and apologize and making empty promises. What a ****. So please don't even bother with them.

They just here to take the our money and don't do what we are paying for!!!

0
Replies (2)
Sanlam
Sanlam's reply02 May 2019, 08:26
Official
Dear Mary-Ann

We acknowledge receipt of your complaint and will arrange for this matter to be investigated. Please accept our sincere apologies for the inconvenience caused.

Regards,
Client Relations
Sanlam
Sanlam's reply06 May 2019, 12:15
Official
Dear Mary Ann 

We have been informed that one of our consultants made contact with you on Friday, They confirmed that they will keep you informed.
 
Regards 
Client relations