Sanlam Gap Cover

Sanlam Gap Cover, has lost the good reputation it had just a year ago.

I had a claim with them last year that was handled so promptly but since leaving Kaelo, I notice the drop in service.

I sent my claim on the 19th of June 2025, and I only received a reply to say the claim was processing on the 8th of July. My claim Reference number is ***0 and I have still not received any further feedback since.

I tried to call since for many days without getting through to an agent after spending well over 10 minutes at a time, and I sent through follow up emails with no response.