Sanlam - Gap cover

I would NOT recommend this company.

Both my fiance and myself took out individual GAP cover (two separate policies with two individual policy numbers) in December and was assured that the premium will, in January, go down from R352 to R200 for individual cover.

In January R352 was deducted from both our bank accounts, we made many, many calls, and sent a multitude of emails and eventually got confirmation that our premiums were corrected.

Lo and behold, despite a month of struggling to correct this, once again, our premiums were deducted at R352.

It is IMPOSSIBLE to get this corrected, not to even mention victim blaming by sanlam employees, making the incorrect premium deductions out to be OUR fault.

Needless to say that I do not believe for a SECOND that we will be refunded the R 302 that were collectively deducted from our individual accounts, wrongly.