JS
Johan S
1 reviews | Active since May 2020
01 May 2020, 06:52
Sanlam Gap Cover
I Took out gap cover because it seems like a good thing to do, first month goes good second month I recieve a sms that they will be taking double payment \, so i phone them and ask why ? they cant answer me, in any case my payment is R200 per month, so I sent sanlam an email regarding this to thier billing department, one month later no help and no reply, the double payment the took was over R500 luckily i could dispute the transcation, and now this month nearly R800, that is ***** my dear friends. I am not very happy as I asked them before to cancel my cover.
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
01 May 2020, 08:24Dear Johan
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply01 May 2020, 08:24
Official
Dear Johan
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it for investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
04 May 2020, 10:29Dear Johan
We have been informed that the responsible team has made contact with you and that they are investigating the matter. They will keep you informed of the outcome.
Regards,
Sanlam Client Relations
We have been informed that the responsible team has made contact with you and that they are investigating the matter. They will keep you informed of the outcome.
Regards,
Sanlam Client Relations
Sanlam's reply04 May 2020, 10:29
Official
Dear Johan
We have been informed that the responsible team has made contact with you and that they are investigating the matter. They will keep you informed of the outcome.
Regards,
Sanlam Client Relations
We have been informed that the responsible team has made contact with you and that they are investigating the matter. They will keep you informed of the outcome.
Regards,
Sanlam Client Relations
