KM
Kirstie M
1 reviews | Active since Nov 2012
31 Jul 2019, 09:31
Sanlam Gap cover
So i have received the on e claim amount yet there were other documents of shortfalls that were not paid, to date i have received no information as to what is going on. I'm tired of calling and sending emails. Sort this out immediately. My gyni hasn't been paid neither has the shortfall of R4000 for hospital hasn't been paid
Sanlam Gap Cover
ticket number ***
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
31 Jul 2019, 10:23Good day
We acknowledge receipt of your complaint.
The matter will be referred to the correct department for further handling.
Kind regards
Client Relations
We acknowledge receipt of your complaint.
The matter will be referred to the correct department for further handling.
Kind regards
Client Relations
Best regards,
Sanlam's reply31 Jul 2019, 10:23
Official
Good day
We acknowledge receipt of your complaint.
The matter will be referred to the correct department for further handling.
Kind regards
Client Relations
We acknowledge receipt of your complaint.
The matter will be referred to the correct department for further handling.
Kind regards
Client Relations
Best regards,
KM
Kirstie M's updateReviewer Update
05 Aug 2019, 19:52To date no call back.. pathetic service.
KM
Kirstie M's update05 Aug 2019, 19:52
Reviewer Update
To date no call back.. pathetic service.
Sanlam's replyOfficial
06 Aug 2019, 12:14Good day Kirstie
We follow-up with the relevant department. We trust that contact will be made soon.
Regards
Client Relations
We follow-up with the relevant department. We trust that contact will be made soon.
Regards
Client Relations
Best regards,
Sanlam's reply06 Aug 2019, 12:14
Official
Good day Kirstie
We follow-up with the relevant department. We trust that contact will be made soon.
Regards
Client Relations
We follow-up with the relevant department. We trust that contact will be made soon.
Regards
Client Relations
Best regards,
Sanlam's replyOfficial
20 Aug 2019, 14:24Good day Kirstie We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.Regards
Client Relations
Client Relations
Best regards,
Sanlam's reply20 Aug 2019, 14:24
Official
Good day Kirstie We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.Regards
Client Relations
Client Relations
Best regards,