1 reviews | Active since Mar 2018
Sanlam gap cover
The claim process for sanlam gap cover is just the worst!! Sent through a claim on 9 March, 3 weeks later no response! I had to make endless calls and waste so much of my airtime only to be told I needed to fill a new claim form. I have also requested to speak to a manager and the consultant said they will only be available next week Tuesday. What a way to conduct business!
Good day
We acknowledge receipt of your complaint. In order for us to refer your complaint to the correct department please provide us with your identity number or the Sanlam reference number.
Regards,
Client Relations
Best regards,
Good day
We acknowledge receipt of your complaint. In order for us to refer your complaint to the correct department please provide us with your identity number or the Sanlam reference number.
Regards,
Client Relations
Best regards,
We have been informed that contact was made with you. The consultant confirmed they are busy with your claim and will keep you informed.
regards,
Client relations
Best regards,
We have been informed that contact was made with you. The consultant confirmed they are busy with your claim and will keep you informed.
regards,
Client relations
Best regards,