Sanlam G4s pension fund problems
Iv been trying for the past 2 weeks to get hold of anyone at thier offices everytime they say they will put me through but nothing happens or it ends up at the wrong station where they transfered me and i cant get hold of the lady Sally-Anne Scott I just need to know how kong still before my funds pay out its been longer than 9 weeks in total and no one gets back to me
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
24 Apr 2019, 10:42Dear Pieter
We acknowledge receipt of your complaint and will arrange for this matter to be investigated.
Regards
Client Relations
We acknowledge receipt of your complaint and will arrange for this matter to be investigated.
Regards
Client Relations
Sanlam's reply24 Apr 2019, 10:42
Official
Dear Pieter
We acknowledge receipt of your complaint and will arrange for this matter to be investigated.
Regards
Client Relations
We acknowledge receipt of your complaint and will arrange for this matter to be investigated.
Regards
Client Relations
's updateReviewer Update
26 Apr 2019, 10:00Ok good they have phoned me.yesterday to explain what the hold up was and that there was a mis comunication and that my claim is at SARS and that it will take about another Week and a half to clear. But the thing i dont get is why cant anyone tell me jow much my claim is or is it always hidden so that a person never knows just asking bit i am very satisfied with thier responses so far so good its a pity they only respond after you take further steps but i am just waiting on them to see if they can keep up thier good service
's update26 Apr 2019, 10:00
Reviewer Update
Ok good they have phoned me.yesterday to explain what the hold up was and that there was a mis comunication and that my claim is at SARS and that it will take about another Week and a half to clear. But the thing i dont get is why cant anyone tell me jow much my claim is or is it always hidden so that a person never knows just asking bit i am very satisfied with thier responses so far so good its a pity they only respond after you take further steps but i am just waiting on them to see if they can keep up thier good service
Sanlam's replyOfficial
26 Apr 2019, 10:04Dear Pieter
Thank you for the feedback . We take note of your comment and will bring the concerns raised to their attention.
Regards,
Client relations
Thank you for the feedback . We take note of your comment and will bring the concerns raised to their attention.
Regards,
Client relations
Sanlam's reply26 Apr 2019, 10:04
Official
Dear Pieter
Thank you for the feedback . We take note of your comment and will bring the concerns raised to their attention.
Regards,
Client relations
Thank you for the feedback . We take note of your comment and will bring the concerns raised to their attention.
Regards,
Client relations