LM
Lesedi M
1 reviews | Active since Aug 2025
15 Aug 2025, 22:56
SANLAM FUNERAL POLICY IS A ****❌❌❌❌
SANLAM IS A ****❌❌❌ I am deeply disappointed with the way my mother's recent funeral claim was handled. She submitted the claim two months after the passing of our loved one, with all the required documents provided. Despite this, her claim was rejected without any valid explanation. This lack of transparency and compassion during such a difficult time is unacceptable and has caused us further emotional and financial distress.we have been with Sanlam for more than 30 years and this is the treatment we get.
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Replies (2)0
Replies (2)Sanlam's replyOfficial
16 Aug 2025, 09:52Good morning Lesedi
Our sincere condolences with your loss.
We are also sorry to learn of your family's poor service experience during this difficult time.
Please send us a private reply with the policy number involved.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We are also sorry to learn of your family's poor service experience during this difficult time.
Please send us a private reply with the policy number involved.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Sanlam's reply16 Aug 2025, 09:52
Official
Good morning Lesedi
Our sincere condolences with your loss.
We are also sorry to learn of your family's poor service experience during this difficult time.
Please send us a private reply with the policy number involved.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Our sincere condolences with your loss.
We are also sorry to learn of your family's poor service experience during this difficult time.
Please send us a private reply with the policy number involved.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Sanlam's replyOfficial
18 Aug 2025, 12:49Hello Lesedi
We have received notification that Sanlam Sky has been in contact with you via email.
Regards
Sanlam Client Care
We have received notification that Sanlam Sky has been in contact with you via email.
Regards
Sanlam Client Care
Sanlam's reply18 Aug 2025, 12:49
Official
Hello Lesedi
We have received notification that Sanlam Sky has been in contact with you via email.
Regards
Sanlam Client Care
We have received notification that Sanlam Sky has been in contact with you via email.
Regards
Sanlam Client Care
