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Eric Denyschen Speedy.consalis

1 reviews | Active since Feb 2023

19 Dec 2024, 07:58

Sanlam funeral cover

My father paid them each month for a funeral cover. Two years ago he passed away and till today they haven't paid the funeral plan of just R10 000,00. I know for some people that is not alot. But if your father let nothing for his wife it's hard to come by with only your sassa money each month

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Replies (7)
Sanlam
Sanlam's reply19 Dec 2024, 08:19
Official
Good day Eric

Our sincere condolences with your loss. 

Please provide us with your late father's ID number, as well as the policy number privately.
 
On receipt of this information, we will escalate the matter for assistance.  
 
Kindly note that we will use the information you provide only to assist you with this matter.
 
Regards
Sanlam Client Care 
EDS
Eric Denyschen Speedy.consalis's update19 Dec 2024, 09:09
Reviewer Update
Ask Rebecca Kumalo she has all the details
Sanlam
Sanlam's reply19 Dec 2024, 09:25
Official
Hello again, Eric

Thank you for coming back to us. 

We have escalated the matter to Sanlam Sky for assistance. 

Regards
Sanlam Client Care
EDS
Eric Denyschen Speedy.consalis's update19 Dec 2024, 09:28
Reviewer Update
Thanks
EDS
Eric Denyschen Speedy.consalis's update19 Dec 2024, 09:29
Reviewer Update
Just one thing how long is this going to take again?
Sanlam
Sanlam's reply19 Dec 2024, 10:46
Official
Hello Eric

We have received feedback that Sanlam Sky has been in touch with you via email.

Please make sure to respond to the email from Sanlam Sky for the necessary information.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply19 Dec 2024, 11:06
Official
Hello Eric

We do not send or receive emails on this platform. 

Please provide us with the information privately.

On receipt of this information, we will escalate the matter for assistance.  
 
Kindly note that we will use the information you provide only to assist you with this matter.
 
Regards
Sanlam Client Care