JP
Jack P

1 reviews | Active since Apr 2021

28 Apr 2021, 15:10

SANLAM **********

SANLAM has since 2014 been deducting a monthly premium from my personal account **********ly. I sent SANLAM an Email advising them of this problem, they sent me the necessary forms to prove to them that the signature they had on the application form was not mine. Since them they have tried every delaying tactic possible to avoid refunding me. On the 15th April I was contacted by a SANLAM consultant who advised me that she had been appointed to asses and resolve my problem, it has turned out to be another delaying technique used by SANLAM.

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Replies (1)
Sanlam
Sanlam's reply28 Apr 2021, 15:29
Official
Dear Paul

We acknowledge receipt of your complaint.  Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations