Sanlam ***** case

Item: Sanlam
Rating: 1
Author: Vennessa B

Sanlam opened a ********** policy under my name, they deducted money from my payslip. I reported the case in April and they had promised a refund after 18 weeks. I constantly call their customer service and they do not give me anything tangible. I have been to Sanlam 8times without assistance

Helpful (0)

Replies (5)

Sanlam's replyOfficial

19 Aug 2022, 13:06

Good day Vennessa

Thank you for getting in touch with us. Your complaint has been escalated to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's reply19 Aug 2022, 13:06

Official

Good day Vennessa

Thank you for getting in touch with us. Your complaint has been escalated to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's replyOfficial

23 Aug 2022, 15:12

Good day

We have received confirmation that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care

Sanlam's reply23 Aug 2022, 15:12

Official

Good day

We have received confirmation that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care

Vennessa B's updateReviewer Update

10 Jun 2025, 10:20

I still want my monet

Vennessa B's update10 Jun 2025, 10:20

Reviewer Update

I still want my monet

Sanlam's replyOfficial

10 Jun 2025, 10:46

Good day Vennessa

We have relayed your message to Sanlam Sky for assistance.

Regards
Sanlam Client Care

Sanlam's reply10 Jun 2025, 10:46

Official

Good day Vennessa

We have relayed your message to Sanlam Sky for assistance.

Regards
Sanlam Client Care

Sanlam's replyOfficial

10 Jun 2025, 15:10

Good afternoon Vennessa

We have received feedback that Sanlam Sky has sent you an email.

Regards
Sanlam Client Care

Sanlam's reply10 Jun 2025, 15:10

Official

Good afternoon Vennessa

We have received feedback that Sanlam Sky has sent you an email.

Regards
Sanlam Client Care