1 reviews | Active since Mar 2022
Sanlam forces policy cancellation payment without reason.
Bunch of snakes in the grass!
My father passed away and had a policy on me. Sanlam notified me months after. I decided to cancel it and then received a letter that my cancellation incurs financial implications where a intermediary will contact me.
I sent an email to Meul Muller to ask the purpose of this and get insight in writing. Plus, there are T’s & C’s in the original contract that states anything about account arrears and if they want me to pay a fee, they need to provide that to me where I agreed and signed to them (there isn’t and I did not).
Today I’m disappointed is a gross understatement. However, I will not pay to cancel a policy where the foundations of reason from Sanlam is false while mine are. Someone kindly read this with objective sense and take action against Sanlam. Thank you.
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further handling.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further handling.
Regards
Sanlam Client Relations
We were informed that our consultant provided you with further feedback. We trust that your matter has been resolved to your satisfaction.
Kind regards
Sanlam Client Relations
We were informed that our consultant provided you with further feedback. We trust that your matter has been resolved to your satisfaction.
Kind regards
Sanlam Client Relations
