CH
Camillah H
1 reviews | Active since May 2022
22 May 2023, 14:48
Sanlam fails to pay earned bonus
My review on 19th May refers.
It's the 22nd and still no direct contact from Sanlam as promised. I was told it would be escalated, asked for my ID number, no timeline could be given even though I asked for one and someone from their office was going to call me.......nothing, nada!!! For such a huge and supposedly successful company, your customer service sucks!!! PAY ME MY DAMN MONEY!!!!!
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Sanlam's replyOfficial
23 May 2023, 09:57Good day Camillah
We are sorry to hear of your poor client service experience. We have received confirmation that you have been contact by the relevant department and feedback was provided to you.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have received confirmation that you have been contact by the relevant department and feedback was provided to you.
Regards
Sanlam Client Care
Sanlam's reply23 May 2023, 09:57
Official
Good day Camillah
We are sorry to hear of your poor client service experience. We have received confirmation that you have been contact by the relevant department and feedback was provided to you.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have received confirmation that you have been contact by the relevant department and feedback was provided to you.
Regards
Sanlam Client Care