Sanlam - exploiting consumers

I would be very concerned about taking a personal loan with Sanlam:

1. Credit Life - premium does not get reduced as your loan is reduced -numerous calls to the call center and emails, was told that the premium is fixed but nowhere on the contract is it stated - opened a case with the Credit Ombudsman and still waiting for this to be resolved 2. Impossible to get a settlement amount to settle - seems that they find every way possible delay you settling - they send you a settlement at 7.40pm and indicate the amount has to be paid on the same day 3. Its impossible to get through to their call center just to request a settlement amount

Very sad how the consumers are being exploited by these corporations, who find every way to squeeze as much as they can out of you. I will never do business with Sanlam again not will I recommend them to anyone.