1 reviews | Active since Dec 2015
Sanlam EXCUSES to pay out claims
<p>I don't think I would ever have a Policy of any sorts with Sanlam and to be very forward and honest I wouldn't think anyone in their right mind would either. </p> <p> </p> <p>Sanlam 3months busy with a claim that all info and documents was supp**** for in the first 2weeks.</p> <p>Finally as informed by Sanlam, the past week payment WAS SUPPOSED to be made to beneficiary (long after the due time) anyway- </p> <p>Today, 2days before Christmas, I get notification that technical errors for the<u><u> past 4 days</u> </u>have made it impossible to pay yet. </p> <p> </p> <p>Sanlam this is a disgrace to say the least. How does a MASSIVE company not have procedures in place for this!!!</p> <p>I'm sure all the employees who sit at the top were first in line to get their Christmas packages and salaries paid out to them without "technical errors". </p> <p> </p> <p>Dissappiontment does not even closely describe what I'm feeling right now. </p> <p> </p> <p>I want the money from my deceased family member, owed to me by Sanlam paid out by the end of today. No more excuses. </p> <p> </p> <p>There is NO REASON for this excuses and dragged out payment process!!</p> <p> </p> <p> </p>
We acknowledge your posting, and will refer it to the relevant department for immediate attention.
Kind regards
Client Relations
We acknowledge your posting, and will refer it to the relevant department for immediate attention.
Kind regards
Client Relations
So tired of excuses really.
So tired of excuses really.
Good day
We have been informed that the payment was done 27th December 2016 and the proof of payment was sent to you. The funds will be available on 30 December 2016. We apologise for the inconvenience caused.
Kind Regards
Client Relations
Good day
We have been informed that the payment was done 27th December 2016 and the proof of payment was sent to you. The funds will be available on 30 December 2016. We apologise for the inconvenience caused.
Kind Regards
Client Relations
