1 reviews | Active since Nov 2016

20 Apr 2017, 11:58

Sanlam Estate Administration

<p>Taken from the website: https://www.sanlam.co.za/personal/financialplanning/willstrustsestates/Pages/estate-administration.aspx</p> <p><br />"Mourning the loss of a loved one is difficult enough without the added anxiety of finalising their estate."</p> <p> </p> <p>I would strongly advise you to schange your full website info on Estate administration. Only some of the guidelines or information can actually be used.</p> <p> </p> <p>Due to circumstances out of my control, I am forced to use Sanlam Trust as the estate administrator. Not once that I think that I could actually relax, my late husband's affairs and I are in good hands.</p> <p> </p> <p>I would strongly discourage any one to make use of the services of Sanlam.</p> <p> </p> <p> </p>

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Replies (5)
Sanlam
Sanlam's reply20 Apr 2017, 12:09
Official

We acknowledge your posting, and take note of the concerns you have raised. Your posting has been escalated to management at Sanlam Trust to investigate , and provide you with feedback as soon as possible.

Regards

Client Relations

Sanlam
Sanlam's reply21 Apr 2017, 15:47
Official

Good day

We have been informed that a representative from Sanlam Trust made contact with you and they've provided you with a detailed report on the administration process.

Regards

Client Relations

's update23 Oct 2017, 15:05
Reviewer Update
I have opted to not comment again until my husband's estate has been sorted out. I thought that I will wait the process out and then convert my unhappy experience to a positive one. My experience with the Administrators of the my husband's estate has been shocking, to say the least. I will definitely not allow them to make me a negative and hard person, as this is not who I am, but who I have become.
Sanlam
Sanlam's reply23 Oct 2017, 15:57
Official

Good day

We take note your comment and the concerns you have raised.We will forward it to the relevant department for further attention.

Regards,

Client Relations

Sanlam
Sanlam's reply26 Oct 2017, 10:01
Official

We have been informed that the estate manager made contact with you and provided you with an update.

Thank you and Regards,

Client Relations