LN
Loyiso N

1 reviews | Active since Apr 2014

16 Sept 2021, 08:34

Sanlam Employee Benefits is so ***********

Dealing with Sanlam employee benefits is a nightmare, for 2 months now I have been chasing for payment and everytime I call I am told different sh**T by different consultants. The payments consultant assigned to my claim, Gladwin Matji, submitted incorrect information to Standard Bank requesting for a letter, letter was sent and no one cared to update this on their system. They preaching the same verse everyday.

0
Replies (2)
Sanlam
Sanlam's reply16 Sept 2021, 08:41
Official
Good day, Loyiso
 
We are mindful that the client experience was not perhaps what you expected.  We are committed to change it.  Please provide your ID number in the private field for further investigation. 
 
Regards
Client Relations
Sanlam
Sanlam's reply16 Sept 2021, 09:04
Official
Thank you so much, Loyiso 

We have escalated your matter for further investigation. 

Regards, 
Sanlam Client Relations