Sanlam Employee Benefits give bad service.

I have not been this disgusted by poor service from Sanlam Employee Benefits, I have money in a Provident Fund and an employee of Sanlam Dustin Onkruid has decided to move my funds into a retirement annuity without my consent. I am currently employed and need my funds. I am told that I’m going against the law on requesting my funds. Nobody from Sanlam Employee Benefits has called me. I call every single day requesting assistance. I have not signed any quotation for a retirement annuity with Sanlam. But I am told that someone will call. This is not how business should be done. I have a right to request these funds as I have not made a decision to take them.