SM
Sibongile M
1 reviews | Active since Jan 2018
22 Feb 2023, 14:26
Sanlam Employee Benefits
Trying to retrieve something as simple as a password reset as details have changed but no one is getting back to me on the employee benefits not even on the WhatsApp platform!!
Like are there people who actually work these ques or is just a front?
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
22 Feb 2023, 15:19Good day Sibongile
We apologise for this. Your complaint has been escalated to the relevant department to assist you.
Regards
Sanlam Client Care
We apologise for this. Your complaint has been escalated to the relevant department to assist you.
Regards
Sanlam Client Care
Sanlam's reply22 Feb 2023, 15:19
Official
Good day Sibongile
We apologise for this. Your complaint has been escalated to the relevant department to assist you.
Regards
Sanlam Client Care
We apologise for this. Your complaint has been escalated to the relevant department to assist you.
Regards
Sanlam Client Care
SM
Sibongile M's updateReviewer Update
22 Feb 2023, 18:55What's so disappointing the most is that it took me having to write a bad review in order for me to get help and after the help was received was I contacted. I hold Sanlam to high standards and this service was very disappointing, my query was eventually resolved.
SM
Sibongile M's update22 Feb 2023, 18:55
Reviewer Update
What's so disappointing the most is that it took me having to write a bad review in order for me to get help and after the help was received was I contacted. I hold Sanlam to high standards and this service was very disappointing, my query was eventually resolved.
Sanlam's replyOfficial
23 Feb 2023, 09:12Good day Sibongile
We thank you for your valuable feedback.
Regards
Sanlam Client Care
We thank you for your valuable feedback.
Regards
Sanlam Client Care
Sanlam's reply23 Feb 2023, 09:12
Official
Good day Sibongile
We thank you for your valuable feedback.
Regards
Sanlam Client Care
We thank you for your valuable feedback.
Regards
Sanlam Client Care