Sanlam employee benefit claim

I resigned in November and my last day was November 30 2018 and made a claim for my employee benefits fund. I was told that we were at Absa umbrella fund and i tried to contact them but could not get through.

After many unanswered emails and phonecalls inboxed Absa on facebook and they told me that the fund moved to Sanlam and gave me a contact number.

I phoned that number and was told that they received no claim. I contacted the HR for the company i worked for and they said they submitted the claim in the 7th December. I emailed sanlam and they responded that our fund is no longer with them. I contacted HR again and she said that our fund is definitely with them. I just spoke to sanlam again and was told i should speak to Absa umbrella fund consultants but i can't get through to them. So again i am just back to square one! I just want MY money that i jad to invest every month.

Please help me i don't know what to do.